Welcome to Pragyam Organic Foods (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pragyamorganicfoods.com/ (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

By using our Site, you consent to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our Site, including:

  • Personal Data: Name, email address, phone number, shipping address, and any other information you provide to us when placing an order or contacting us.
  • Payment Information: Payment details such as credit card or other financial account information, processed securely through third-party payment gateways.
  • Cookies and Usage Data: Information about your interactions with the Site, such as IP address, browser type, pages viewed, and time spent on our Site.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To Provide Our Services: Process your orders, deliver products, and communicate with you about your purchases.
  • To Improve Our Website: Monitor and analyze usage trends and improve our website’s functionality and content.
  • Marketing and Promotions: Send promotional materials, special offers, or other information about our products and services (if you have opted in for such communications).
  • Customer Support: Respond to your inquiries and resolve any issues related to our services.

3. How We Share Your Information

We may share your personal data with:

  • Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processing, order delivery, email services).
  • Compliance with Laws: We may disclose your information to comply with legal obligations or to protect our rights, safety, or property.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Site.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to your personal data if it is inaccurate or incomplete.
  • Deletion: Request the deletion of your personal data under certain conditions.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by following the opt-out instructions included in those emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “18 Oct 2024” at the top will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@pragyamorganicfoods.com